Shannon–Weaver Model of Communication
Overview The Shannon–Weaver model is one of the earliest and most influential models of communication (Chandler and Munday, 2011). It was initially published by Claude Shannon in his 1948 paper A Mathematical Theory of Communication (Shannon, 1948). The model was further developed together with Warren Weaver in their co-authored 1949 book The Mathematical Theory of […]
Conflict Management Styles
ASSERTIVENESS AND COOPERATIVENESS Based on Thomas-Kilmann Conflict Mode Instrument (TKI) Model, animals can be assigned to each style to help participants to understand each one further. They are: Lions – Competitive, assertive but non co-operative Competition is the flip-side of accommodation – it’s about making sure your own needs are met, no matter the cost. […]
Thomas-Kilmann Conflict Mode Instrument (TKI)
When two people are attempting to resolve a conflict, their individual behaviours can be described in terms of the levels of assertiveness and cooperativeness they express. Assertiveness measures the degree to which they attempt to satisfy their own concerns. It describes how they value the task and how they work to make their point clear. […]
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